0161 465 3515 info@fsbusinessservices.com Bartle House Oxford Court Manchester M2 3WQ

Our Services

 Digital Transformation:

At FSBS, we envision a future where businesses can harness the power of digital innovation to do things better. Firmly believing that technology is an enabler, our ambition is to help businesses navigate the digital transformation journey. We help your business use technology in the best possible way allowing you to focus on your core business

Internet and connectivity:

All successful digital transformation journeys are underpinned by reliable and scalable connectivity. Whether that’s MPLS, SD-WAN or DIA, we ensure the foundation is in place to build your journey on top of this.


MPLS is a traditional networking technology that involves the creation of private, dedicated paths (circuits) through a service provider's network. It is known for its reliability, quality of service (QoS), and security.
Key characteristics of MPLS:

MPLS offers high reliability and low latency due to its dedicated paths, making it suitable for applications that require consistent performance.

MPLS inherently provides a level of security since traffic remains isolated within the network. It's less susceptible to external attacks.

MPLS allows for granular control over Quality of Service, ensuring that critical applications receive the necessary bandwidth and prioritization.

MPLS provides a private network environment, making it suitable for businesses with sensitive data or regulatory compliance requirements.


SD-WAN is a modern networking technology that leverages software- defined principles to dynamically manage and optimize network traffic across multiple connections, including MPLS, broadband, and more.
Here are some key characteristics of SD-WAN:

SD-WAN allows businesses to use multiple types of connections, including MPLS, broadband, and LTE, to create a hybrid network that optimizes performance and cost.

SD-WAN dynamically routes traffic based on real-time conditions, optimizing application performance and ensuring that critical applications get the required bandwidth.

SD-WAN provides a centralized management interface that simplifies network configuration, monitoring, and troubleshooting.

By utilizing multiple connections, SD-WAN can reduce costs compared to traditional dedicated circuits like MPLS.

SD-WAN enables businesses to quickly adapt to changing network requirements and deploy new sites or services more rapidly.


DIA is a direct connection to the internet provided by an Internet Service Provider (ISP). It offers a dedicated line for internet access, often with higher speeds and better performance guarantees compared to regular broadband.
Key characteristics of DIA:

DIA typically offers higher upload and download speeds compared to standard broadband connections.

DIA provides a dedicated connection to the internet, reducing the impact of network congestion and ensuring consistent performance.

DIA often offers symmetrical bandwidth, meaning the upload and download speeds are the same, which can be advantageous for businesses with data-intensive activities.

DIA is designed for business use and usually comes with service level agreements (SLAs) for uptime and performance.

 Hosting and Cloud:

Hosting and cloud services are integral components of modern IT infrastructure that allow businesses and individuals to store, manage, and access data, applications, and services remotely. Both hosting and cloud services offer various benefits, but they differ in terms of deployment, management, scalability, and flexibility. Both hosting and cloud services have their place, and the choice between them depends on factors such as the specific needs of the business, budget, technical expertise, and scalability requirements. Many businesses today are leveraging a combination of hosting and cloud services to create a well-rounded IT infrastructure that meets their needs efficiently.


Hosting refers to the practice of renting or leasing physical server space from a hosting provider to store websites, applications, and data.
There are several types of hosting services available:

Multiple websites share the same server resources, making it an affordable option for small websites or personal blogs.

Commonly referred to as private cloud, this is a single physical server is divided into multiple virtual private servers, each with its own dedicated resources and isolated environment.

Businesses lease an entire physical server, which provides greater control, customization, and performance, but comes at a higher cost.

The hosting provider handles server management tasks, including updates, security, and maintenance.

 Cloud Services

Public cloud services which include AWS, MSFT Azure and Google Public Cloud offer a wide range of computing resources, such as storage, processing power, networking, and software, delivered over the internet. These services are hosted on remote servers in data centers and are available on-demand.
Here are some common types of cloud services:

Provides virtualized computing resources, including virtual machines, storage, and networking, allowing users to create and manage their own IT infrastructure without the need for physical hardware.

Offers a platform and environment for developers to build, deploy, and manage applications without worrying about the underlying infrastructure.

Delivers fully functional software applications over the internet, accessible through a web browser. Users don't need to install or maintain the software on their local devices.

Also known as serverless computing, FaaS allows developers to deploy individual functions or pieces of code that are triggered by specific events, without managing the underlying infrastructure. Key Differences:

Cloud services offer greater scalability, allowing users to easily scale up or down based on demand. Hosting solutions may have limitations in terms of scalability.

Cloud services provide more automated resource management, whereas hosting often requires manual setup and management.

Cloud services offer more flexibility to choose the specific resources and services you need, while hosting options may have predefined packages.

Cloud services often operate on a pay-as-you-go model, where you only pay for what you use. Hosting solutions may have fixed pricing structures.

Cloud services handle much of the maintenance, updates, and security management. Hosting solutions may require more hands-on management.

Cloud services can be accessed from anywhere with an internet connection. Hosting solutions may have limitations based on the physical location of the server.

Unified Communications (UC)

If you’ve ever used Zoom or MSFT Teams, you’ve already used UC technology. UC refers to the integration of various communication tools and platforms into a single, cohesive system, allowing individuals and organizations to streamline communication, collaboration, and information sharing. UC brings together real-time communication channels, such as voice calls, video conferencing, instant messaging, and email, along with non-real-time tools like voicemail, presence indicators, and file sharing. The primary objective of UC is to enhance productivity, improve user experience, and simplify communication workflows. Particularly valuable in today's digital landscape, where remote work, global collaboration, and efficient communication are essential for business success UC enables organizations to bridge the gap between different communication tools, creating a unified and seamless experience that improves communication, collaboration, and overall operational efficiency.
Here are some key components and benefits of unified communications:

Unified Communications includes traditional phone systems, voice over IP (VoIP), and voice conferencing capabilities.

Video conferencing and video calling enable face-to-face communication regardless of physical location.

Real-time text-based communication allows for quick exchanges and collaboration among team members. Presence and Availability: Presence indicators show the status of colleagues (available, busy, away) in real time, facilitating efficient communication.

Unified Communications can integrate with email systems, making it easier to manage both real-time and asynchronous communication.

Voicemail messages are accessible through a single interface alongside other communication tools.

UC platforms often include features for audio conferencing, web conferencing, screen sharing, and collaborative document editing.

UC solutions extend to mobile devices, enabling communication and collaboration on the go.

Benefits of Unified Communications:

UC tools provide seamless ways for teams to communicate, collaborate, and share information, regardless of their location.

By consolidating communication channels, employees spend less time switching between applications, leading to increased efficiency.

UC reduces the need for separate communication systems, leading to cost savings in terms of equipment, maintenance, and support.

With the ability to work from different devices and locations, UC supports flexible work arrangements and remote collaboration.

UC enhances customer service by enabling efficient communication between employees and customers, leading to quicker issue resolution.

Instant communication tools allow for faster decision-making and response times, critical in fast- paced environments.

UC provides a consistent user interface across different communication tools, making it easier for users to adopt and navigate the system.

UC platforms can integrate with other business applications, such as customer relationship management (CRM) software, to streamline workflows. Digital marketing is a key component that plays a crucial role in building a strong online presence and driving business growth.

 Website Design, Application Development and Digital Marketing

Digital marketing, app development and website design are closely intertwined. A well-designed website and application serve as the foundation for your digital marketing efforts. An attractive and user-friendly website enhances user experience, encourages longer visits, and improves the likelihood of conversions. On the other hand, effective digital marketing drives traffic to your website, increasing its visibility and potential for engagement. Ultimately, an effective digital marketing strategy should lead users to a well-designed website that provides valuable information and guides them towards taking desired actions, whether it's making a purchase, filling out a contact form, or subscribing to a newsletter. Integrating these two elements ensures a cohesive online presence that maximizes the impact of your marketing efforts and delivers a positive experience for your audience.

 Website Design

Website design involves creating a visually appealing, user- friendly, and functional website that represents your brand, provides relevant information, and encourages user engagement. A well-designed website not only attracts visitors but also provides a positive user experience that can lead to conversions.
Key aspects of website design include:

Ensuring that your website is easy to navigate, intuitive, and provides a seamless experience for visitors.

Designing your website to be accessible and functional across various devices and screen sizes, including desktops, tablets, and smartphones. Visual Elements: Incorporating visual elements such as images, graphics, videos, and color schemes that align with your brand identity.

Organizing your website's content in a logical and structured manner to help users find what they're looking for quickly.

Strategically placing CTAs to guide visitors towards desired actions, such as filling out a form or making a purchase.

Ensuring that your website loads quickly to prevent user frustration and improve search engine rankings.

Implementing a search bar to help users find specific content or products on your website.

Incorporating security measures like SSL certificates to protect user data and build trust.

 Mobile applications

Mobile apps offer a wide range of benefits for both businesses and users, contributing to improved efficiency, user experience, engagement, and overall growth.
Key benefits include

Mobile apps provide a direct and personalized channel for businesses to communicate and engage with their customers. Push notifications allow for timely updates, promotions, and reminders.

Having a mobile app on a user's device serves as a constant reminder of your brand, increasing brand recall and recognition.

Apps can foster loyalty by offering loyalty programs, rewards, and personalized experiences that incentivize users to engage with your business.

Mobile apps can include chatbots or instant messaging features for quick customer support, leading to faster issue resolution.

Apps provide valuable insights into user behavior, preferences, and interactions, enabling data- driven decision-making for marketing and product development.

Apps can facilitate seamless purchasing processes, leading to higher conversion rates compared to mobile websites.

Having a well-designed and functional app can give you a competitive advantage by offering users a convenient way to access your products or services.

Apps offer a convenient way for users to access information, services, and products on-the-go, without the need to open a browser and navigate to a website.

Apps can tailor content and experiences based on user preferences, previous interactions, and behavior, leading to a more personalized user journey.

Apps typically load faster than mobile websites, providing a smoother and more responsive experience.

Users can receive real-time updates, alerts, and promotions through push notifications, keeping them informed and engaged.

Apps can utilize device features like camera, GPS, and sensors to provide unique and enhanced functionalities.

Apps can simplify tasks that would be more complex on a website, such as filling out forms or making purchases.

Apps can offer enhanced security measures, such as biometric authentication (fingerprint, facial recognition), to protect user data.

Gaming apps, social networking apps, and interactive content apps offer entertainment and opportunities for social interaction. Mobile apps provide numerous advantages for businesses and users alike, ranging from increased customer engagement and loyalty to enhanced user experiences and personalized interactions. When developed strategically and with user needs in mind, mobile apps can be powerful tools for achieving business goals and delivering value to users.

 Digital marketing

Digital Marketing refers to the use of digital channels and platforms to promote products, services, or brands to a target audience. It encompasses various online strategies and tactics to engage with potential customers, increase brand awareness, drive traffic, and ultimately convert leads into customers.
Some key components of digital marketing include:

Optimizing your website and content to rank higher in search engine results, making it easier for users to find you organically.

Creating valuable and relevant content, such as blog posts, articles, videos, and infographics, to attract and engage your target audience.

Running targeted ads on platforms like Google Ads or social media to drive traffic and generate leads, paying only when users click on your ads.

Sending targeted emails to nurture leads, communicate with customers, and promote products or services.

Maintenance, Cleaning and Facilities Management

A critical but often overlooked part of running any business, we help our clients ensure that their workspaces are clean, safe and welcoming.

  Maintenance Services

Maintenance services are essential for ensuring the proper functioning, safety, and longevity of equipment, infrastructure, and facilities across various industries. These services involve regular inspections, repairs, replacements, and preventive measures to prevent breakdowns and maintain optimal performance. We are able to offer

Planned inspections, cleaning, and servicing conducted at regular intervals to prevent equipment or systems from failing.

Addressing unexpected breakdowns and malfunctions by repairing or replacing faulty components to restore normal operation.

Immediate response to critical breakdowns or safety issues to prevent further damage or risks.

Regular tasks like lubrication, calibration, and minor adjustments that ensure equipment functions optimally.

  Cleaning services

Cleaning services are a subset of facilities management and focus specifically on maintaining cleanliness, hygiene, and aesthetics in various environments.
Professional cleaning services offer several benefits, including

Regular cleaning and disinfection prevent the spread of germs, allergens, and pathogens, promoting a healthier environment.

Clean and well-maintained spaces contribute to a positive impression and enhance the overall aesthetic appeal of the premises.

A clean and organized environment can boost employee morale, satisfaction, and productivity. Safety: Proper cleaning helps prevent slip and fall accidents by removing hazards and maintaining clear pathways.

Cleaning services can include specialized tasks like carpet cleaning, window cleaning, high-rise cleaning, and post-construction cleanup.

Some cleaning services offer eco-friendly cleaning products and practices to reduce the environmental impact.

  Facilities management

Facilities management involves the coordination, maintenance, and oversight of a range of services and activities necessary to ensure the optimal functioning of physical spaces. This includes both strategic and operational tasks to create a safe, efficient, and productive environment for occupants.
Facilities management encompasses a broad range of tasks aimed at ensuring efficient and safe operations of physical spaces, while cleaning services play a crucial role in maintaining cleanliness, hygiene, and aesthetics. Together, these services contribute to creating comfortable, well-maintained, and functional environments for various sectors and industries.

Get In Touch

0161 465 35150


Bartle House Oxford Court Manchester M2 3WQ

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